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New York Audio Equipment Repair

Get your prized gear and musical instruments fixed right!

Heck...we know it is frustrating enough to have something break...

But, you don’t have to be frustrated with the repair process, too.

Communication is key…

both for broadcasters and recording studies, as well as you awesome musicians.

New York Audio Equipment Repair

dBm Pro Audio Repair in New York City, since 1992

Guitar Repair NYC

Photo Credit: Ray Stevenson, 1967

Pete Townshend having a smashing good time.
And then…they went to dBm Audio.

Large or small…we fix any broken audio equipment.

Relax. No repair contract is too large or too small for us.

What about the constant advancement
in technology and gear?

Audio equipment repair and restoration isn’t child’s play, especially when you do it right. Don’t worry…we have this handled.

Who can you trust?

We have 100+ years of combined repair experience right here in the heart of Manhattan. In fact, John Frondelli has quite the following for his guitar repair services. Part of his client list includes Bob Dylan, Lenny Kravitz, U2 and The Who.

Digidesign by Avid Technology Power
Roland- All Musical & Pro Sound Products
JBL- All Live & Studio Sound Products, Speaker Reconing
Korg- All Keyboards, Vox & Blackstar Amplification
Yamaha - All Live & Pro Sound Products, Keyboards, Guitars and Amplification (Yamaha & Line 6)
Mackie - All Pro Sound product

dBm under new management

Under the new management of

Jim Flynn & Andy Hilton

The big players have always relied on these two leaders in professional audio rentals for the past 25 years to bring it. The Super Bowl, the Grammys, Kendrick Lamar’s concerts and Beyonce’s Albums… It makes perfect sense that dBm is a proud part of this family of pro audio services.

Here’s a Glimpse of Our Specialties

Pro Audio & Guitar Amp Parts

We can supply you with both generic and proprietary parts for your repair and service needs. From schematics, resistors, capacitors, switches, pots, lamps, to complete PC boards, modules, and cosmetic parts. We have it all.

NYC's Only Speaker Recone Facility

We service all brands of speakers, including vintage guitar speakers. We stock recone kits for most major brands and models of modern and vintage speakers, as well as a large stock of HF drivers and diaphragms.

Champion 600 Frondelli Mod Kit

Fender Champion 600 & Gretsch 5222 Amp owners, turn your little cruncher into a fire-breathing dragon with the exclusive and popular Champion 600 Frondelli Mod Kit. Call for yours now: 212-629-0326!

Digidesign by Avid Technology Power Supply Parts

Power supply harnesses available here. This common repair part remedies many problems with these industry-standard ProTools controllers. Call our parts experts at 212-629-0326 to place your order.

HHB & Sennheiser Wireless Legacy Service

We are the exclusive USA service center for legacy HHB products, including the popular FlashMic DRM85, as well as the ever-popular Sennheiser wireless microphone systems.

Resurrect Your Dying Classic Keyboard

Roland Juno-106 owners, dBm’s highly-skilled technicians can refurbish the original parts, re-calibrate the synth and return it to its original glory permanently!

Get in Touch With Our New York Audio Equipment Repair Specialists

and get your gear fixed right

PS: If you don’t have a current repair need, let’s keep in touch for the future.

Three easy steps to getting back to business...

Contact us, by clicking the button below, or call us at 212.629.0326.

We email you a quote to get started and you pay online.

Rest easy. We update your repair ticket at each stage of the process.

PS: If you don’t have a current project, let’s keep in touch for future projects.

Want to feel what it's like to hand over ALL your repair concerns to the dBm experts?

We invite you to tap into our 100+ combined years of audio equipment repair expertise. Manufacturer’s Warranty Repair. Maintenance. Restoration.  We have hundreds of happy industry-leading customers.

Simply click the button below to get in touch with one of our musical instrument & audio equipment repair pros now!

PS: If you don’t have a current repair need, let’s keep in touch for the future.

Frequently Asked Questions

“I need my gear fixed yesterday! Can you handle it?”

In short, yes. Well, not yesterday, but ASAP!

Typically, turn around is 2-3 weeks, including finding parts, and actual repair.

But, we do offer a Rush Service for an additional fee of $75 to $125, depending on whether you choose a 1 week or emergency time frame.

“Do you offer a guarantee on repairs?”

We have built our business on our reputation. That means a lot to us.

dBm Pro Audio/Music Services guarantees all of its non-warranty repairs for a period of sixty (60) days from the date of pickup or delivery. If the unit fails with the SAME PROBLEM within this period, return the unit immediately and we will service it at no charge. If the unit requires ADDITIONAL PARTS to solve the ORIGINAL problem, you will be charged ONLY for the parts.

ALL returns are subject to inspection and evaluation by dBm. If, upon inspection, it has been determined that the unit in question has been subsequently modified, abused, tampered with, or repaired by another service organization, the customer will be duly notified and an estimate for the additional incurred diagnostic and service charges will be issued.

THIS GUARANTEE DOES NOT COVER CUSTOMER SUPPLIED PARTS, AND IS VOID IF THESE PARTS ARE USED, BY CUSTOMER REQUEST!

“I am not in NYC. Can I ship my gear to be fixed?”

You bet!

If you are shipping in a unit for repair, please enclose a detailed description of the problem, suggestions on how to reproduce the problem if only seen intermittently, and (if the unit is under warranty) a photo copy of your original sales receipt, so we can honor your warranty claim.

Pack the unit WELL (preferably in the original box and packing) and send (insured) to:

dBm Pro Audio Repair
320 West 37th St, East Store
New York, NY 10018 USA

We’re sure you understand that dBm is not responsible for damage or loss incurred due to inadequate packing materials or improper box labeling.

A few ways to make sure your gear arrives in good condition:

  • Be sure to use a heavy-gauge cardboard box in good condition with at least 4 inches of packing material (e.g. crushed newspaper, bubble-wrap, etc.) on ALL sides.
  • Heavy items such as Power Amps and such should be packed in a DOUBLE-WALL BOX.
  • Cover any old labels on the box that you use.

NOTE: PLEASE DO NOT USE PACKING PEANUTS UNLESS THE UNIT IS WRAPPED IN A PLASTIC BAG FIRST! The residue generated by this messy packing material can be detrimental to the operation of electronic and electromechanical equipment, as it tends to lodge itself in switches, connectors, key contacts, gears, etc. Doing so will void your warranty.

Shipping International Units? All international units MUST be accompanied by a COMMERCIAL INVOICE containing the item description and commercial value.

Shipping from a storefront shipper (Mailboxes, UPS Store)? Supply us with a personal return address, phone number and contact name, NOT the address and phone number of the shipper! ANY units received in this manner will be sidelined until you contact dBm.

What happens when your unit arrives? You will be issued a work order #, which you will refer to anytime thereafter when inquiring about your repair.

“What exactly do you do?”

dBm:

  • is factory-authorized by most major manufacturers of pro audio, amplification, keyboards, guitars, sound and DJ gear.
  • is fully equipped to perform restoration, repairs, and overhauls on vintage tube guitar amps and audio gear, as well as vintage keyboards.
  • services ALL DAW/digital recording gear, including, but not limited to Avid/Digidesign audio hardware, plus all mfrs. digital mixers.
  • maintains a vast hard copy and computer service documentation library of over 20,000 manuals from over 300 manufacturers.
  • is a full-service, factory-authorized acoustic and electric guitar and bass repair, set-up and maintenance facility.
  • is a full-service speaker recone center, and maintains a large stock of replacement speakers, drivers and diaphragms.
  • stocks hundreds of tubes and parts for Pro Audio and Musical Instrument applications (including hard-to-find AMPEG tubes)

“I have a tight budget”

Well, we have a sweet spot when it comes to budgets. After all, we put HUGE MUSCLE into our work.

We think you will find that getting your gear fixed right, and on time, is worth every penny.

Get in Touch With Our Musical Instrument Repair Specialists

and get playing again

PS: If you don’t have a current repair need, let’s keep in touch for the future.

We have a solid intuition that you’d love to
get your gear fixed soon, by calling in the right guys.

Well then –

just relax & get in touch with one of our repair specialists at 212.629.0326.

 

We specialize in repairs on backline equipment, DJ & wireless gear, musical instruments, speaker recones and more.

Get in touch now, so you are back up & running ASAP!

John Frondell

dBm Pro Audio
320 West 37th St, East Store
New York, NY 10018
Tel: 212.629.0326

Member of NAMM
Member of the Audio Engineering Society
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